Sinch Named Leader

Sinch AB was named a Leader in the IDC MarketScape: Worldwide Communications Engagement Platforms 2026 Vendor Assessment, which evaluates vendors across CPaaS, UCaaS, and CCaaS. The report highlights Sinch’s extensive cloud communications portfolio, including an AI‑native orchestration layer that enables context‑aware interactions across messaging, voice, and email. Its platform offers conversation APIs, global email services, carrier‑grade voice networks and unified verification APIs. Over 200,000 businesses worldwide use Sinch’s platform, enabling hundreds of billions of interactions annually. The 2026 recognition follows Sinch’s 2025 IDC MarketScape CPaaS Leader designation, reinforcing its position as a trusted, secure, and reliable infrastructure for converging conversational messaging, voice and AI in customer engagement.