Mixed Performance, AI

Segment performance was mixed: Global SMET revenue fell 11 % year‑over‑year, whereas SAP Solutions revenue rose 32 % driven by strong software sales and S/4HANA cloud migrations. Management highlighted a strategic shift from labor‑based delivery to AI‑enabled services, leveraging proprietary Gen‑AI platforms and Hackett Solution Language Models to capture higher‑margin, outcome‑based pricing.